Frequently Asked Questions

How do I get a quote?

WhatsApp us with: (a) Move from/to, (b) Home type/size, (c) Preferred date. Or send us a video - we’ll provide a free, no obligation quote.

HEAVY OR BULKY ITEMS?

Yes! Let us know in advance so we can prepare the right equipment and crew. Eg. Piano, safe, mahjong table, aquarium, pool table, massage chair, gym equipment, bbq grill etc.

Is your team experienced?

Yes! Every member of our crew is carefully selected and trained to provide efficient, professional service.

How early should I book?

We recommend 1-2 weeks in advance, especially during peak periods. Last-minute moves may be accommodated – just ask!

Change your moving date?

Sure! Provide at least 48 hours’ notice, and we’ll reschedule for free (subject to availability).

Offer packing materials?

Yes! Boxes, tape, bubble wrap and more can be included – just let us know what you need.

Are my items insured?

Yes. All moves come with full insurance coverage. We treat your belonging as if they were our own.

Rainy conditions?

Rain or shine, Mofex arrives on time.

Why choose MOFEX?

With us, you’re not just another customer, you’re one of our first. That means your move matter to us more than anything. We’ll go the extra mile with care, attention and service that big companies can’t match.